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Support layer under part, can't turn off?
by Guest

I have been printing for over a month with no issues. I don't know of any changes that I have made, but now anything that I print; gets a support layer under it?
I have generate support unchecked.
Any help is appreciated.
Thanks
Mark

Guest - December 8th, 2015 at 6:24p.m.

We'd need to see the model and settings to know for sure. Email support@matterhackers.com with the following:

1) The STL file(s) you're trying to print
2) The related GCode output (‘Preview’ -> ‘Export’)
3) Slicer settings ('Settings' -> 'Options' -> 'Export')

4) What build of MatterControl are you running? ('Help' menu -> 'About MatterControl' -> all the way at the bottom: 'Build 1.? ' i.e. Build 1.4.0.5376 -- the last four numbers are what's important)

ryan.lutz - December 9th, 2015 at 10:57a.m.

I emailed the files.
Thanks
Mark

Guest - December 10th, 2015 at 9:49a.m.