In addition to expert advice on which 3D printing equipment and materials are right for you, MatterHackers provides customized in-person and virtual support to protect your investment and keep your lab, makerspace, or production facility up and running for years to come. We can even fix your currently out-of-service printers, regardless of where you purchased them. Professional service blocks are tailored to your business or school on an annual, quarterly, or as-needed basis.

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Contact for service and training pricing and to learn more about how we can help your 3D printing program succeed.

MatterHackers Professional Service Blocks

Email for discounted professional service blocks, starting at only $100/block. Purchase a discounted bulk pack of blocks to be used for any service, repair, or training. Blocks are valid for a full year, and are interchangeable for any service or training we offer.

Professional Tech Service

  • Diagnostics
  • Repair
  • Maintenance
  • Printer Hot Swap
  • Upgrade

Professional Install & Training Service

  • Training Modules
  • Basic Planning
  • Floor-plan/Layout
  • Detailed Equipment List
  • New User Certification
  • On-Site Machine Install

Professional Engineer Service

  • Advanced Planning/Site Scan
  • Workflow Analysis
  • FMEA
  • Engineering & Design Consultations
  • DFAM

Professional Development and Training

MatterHackers also offers in-person and virtual professional development and training for businesses, educators, administrators, printer technicians, and IT. Sequential, 90-minute modules for beginner through advanced users include a digital certificate of completion, and ensure that your users are competent and confident in putting your investment to good use. Trainings start as low as $100, and discounted packs of modules are valid for a full year, so your future users will have immediate and easy access to the most up-to-date training.

Intro to 3D Printing

Don’t have a 3D printer yet, and want to see what the excitement is about? Our MatterHackers Pro will walk you through the parts of a 3D printer, how they work, software needed to prepare files to print, and curriculum ideas. No 3D printer is required - virtual only.

Intro to Makerspace Essentials

Watch, learn, and get inspired as your instructor makes one project LIVE using a small CNC machine, laser engraver, and 3D printer in just 90 minutes. You’ll get a taste of best practices for each technology, and see how they work together. No equipment required - virtual only.

Troubleshooting & Maintenance 

Our MatterHackers pros will walk you through a deep-dive into troubleshooting, repair, and maintenance for your machines. Protect your investment by providing targeted, personalised training for all experience levels of your designers, IT team, interns or student workers, and engineers.

Advanced FDM 3D Printing Materials

Learn about the materials you have…and the materials you want next! Our MatterHackers Pro will walk you through a deep dive into the latest 3D printer materials, their properties, applications, printing tips, and best practices for use.

3D Printing Basics*

Our MatterHackers Pro will walk you through the parts of your 3D printer and how they work, software needed to prepare files to print, and printing tips for best results.

(*also available for laser cutters & CNC machines)

Advanced Slicer Software

This module will teach participants how to navigate your 3D printer’s Slicing Software and provide a deeper understanding of the print settings to save print time, conserve material, enhance and improve your final print, and ensure printability of a model.

Advanced 3D Design

In this module, participants will be trained in the basic principles of designing for FDM printing. It will also provide a deep understanding of the critical points of consideration when designing for the engineering application of 3D printed components.

Designing & Best Practices For BASF Ultrafuse Metal Parts

BASF Ultrafuse is a game-changing product that offers users the ability to print real metal parts on a desktop 3D printer. MatterHackers experts will show you how to make your metal design, print, and processing workflow a success.

Contact for block and training pricing and to learn more about how we can help your 3D printing program succeed.