Lowest Price Guarantee
Last updated on Sep 8th, 2022 by MatterHackers
The value of shopping at MatterHackers is about feeling a sense of satisfaction that you paid the lowest price without sacrificing experience, quality, or style. We work hard to make sure that we offer the lowest prices available - from filament and nozzles to 3D printers and vacuum formers, you can shop confidently knowing you’re getting the best deals on the items you love.
If for some strange reason you’ve found a better price from one of our competitors, we’ve developed the MatterHackers’ Lowest Price Guarantee to ensure that you’ll always be getting the best deal on your favorite items from MatterHackers.
Lowest Price Guarantee
- We’ll match the price with MatterHackers’ store credit if you buy a qualifying item at MatterHackers or MatterHackers.com then find the identical item for less in-store, at MatterHackers.com, or online competitors.
- Price matches may be requested at the time of purchase or within 5 days after purchase.
- If you find a current lower price within 5 days after purchase, bring in or contact MatterHackers Customer Support with proof and we will provide the difference of cost via store credit, upon request.
- To qualify for the Lowest Price Guarantee, the total price of the item (including shipping, taxes, and any other applicable fees charged by the approved competitor) must be lower than the total price of the item as purchased from MatterHackers (also after shipping, taxes, and any other applicable fees).
- Store credit will be issued within 30 days of purchase.
Lowest Price Guarantee Guidelines
- The price for an item must be listed and valid at the time of the Lowest Price Guarantee. We reserve the right to verify a competitor’s advertised price and the availability of the item. If MatterHackers is not able to verify the lower price, we may decline the request.
- The item must be the identical item, brand name, size, weight, color, quantity and/or model number. It must be in stock at the time of Guarantee for approved online competitors.
- Offers found on competitor’s websites will be validated at the competitor’s primary website and must meet all other price match criteria.
- Please bring the entire printed advertisement, or show the online price or digital version of the ad from your phone, or email the link directly to MatterHackers Customer Support. Original receipts or packing slips are required to be considered for the Lowest Price Guarantee.
- MatterHackers has the right to investigate all price match advertisements for proof of authenticity.
- MatterHackers reserves the right to limit price quantities of price matches per identical item per guest for local and/or online competitor matches.
Lowest Price Guarantee Limitations and Exclusions
- Items listed on competitor sites or auction sites that are marked as clearance, closeout, liquidation sales, damaged, used, open package, refurbished, pre-owned, or rent/lease to own items, storewide or category promotions, offers advertised as % or $ off, non-branded items, or prices that only display on a website after guests log in are excluded from the MatterHackers’ Lowest Price Guarantee.
- Pricing due to typographical errors, competitor doorbusters/lightning sales (including Amazon Prime Exclusive offers), coupon offers, promotional codes, credit card offers, gift card offers, financing, service offers, bundled offers, sales tax promotions, free items, rebates or mail-in offers are excluded from the MatterHackers’ Lowest Price Guarantee.