MatterHackers Launchpad for Ultimaker - 1hr Expert Setup Assistance

Need some personal attention to ensure you get the best results from your very first print? At MatterHackers, it's our passion to give every person the capability to make anything through digital fabrication, and Launchpad is your ticket to 3D Printing success.

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Start your 3D printing journey with confidence

When purchasing your first 3D printer, everyone has a goal for what they want to ultimately create, but may not have all the knowledge and skills to go from purchase to printed. The experts at MatterHackers are here to help by providing the training and resources you need to succeed in the early stages of your 3D printing journey and set you on the path to continued growth. With Launchpad, we provide everything needed for your first completed print on your new Ultimaker S3 or S5 3D printer. In addition to the machine itself, Launchpad includes a guided setup and calibration process to get you up and running. The guide takes you through unboxing, software setup, machine calibration, all the way to your first completed 3D print. If you get stuck along the way, or have additional questions not covered in the guide, Launchpad includes an hour video conference time with one of our application engineers to go over anything from the guide you may want more discussion on or to look at your next steps in 3D printing.

Start learning right away and proceed at your own pace

A successful 3D printing experience starts the moment you arrived at MatterHackers, and you can get started preparing for your first print the moment you check out. Before your Ultimaker even ships, you can get started preparing for success as digital content is provided immediately. The complete guide will take you through:

  1. Getting Started with the Ultimaker 3D Printer
  2. Hardware unboxing and setup
  3. Ultimaker Software setup - Cura
  4. Running your first print
  5. Machine Maintenance
  6. Additional Materials

Custom experience to suit your needs

Launch Pad Basic is everything you need to get off the ground 3D Printing with your Ultimaker, but if you have a specific goal in mind, from creating a product with a specific material or finding the best way to 3D print your latest idea, you can add on additional Engineer Time to go deeper into the possibilities of your machine. From learning about succeeding with engineering-grade materials like NylonX and NylonG, to designing your own ideas and creating them on your own machine, MatterHackers is here to get you started right. Available Services include:

  • Additional Application Engineer virtual consultation and training time (2 hour increments)
  • In-Person hardware setup and trainings for small or large groups Available in Southern California and limited locations throughout the United States. Email for more information.

Whatever you aim to achieve with 3D Printing, MatterHackers is here to get you started. For more information and get started today, checkout above or contact our Sales team at

Why buy from MatterHackers?

Put simply, MatterHackers is the smart place to shop for all things 3D printing and digital manufacturing. The MatterHackers pros are here to partner with you through every step of your journey turning idea into reality and here are just a few of the perks you’ll receive as a customer:

  • Free, Fast Shipping on orders over $35
    No matter how large or small your order is, U.S. customers will always receive free, fast shipping on orders over $35. Most orders placed before 4pm ET M-F ship same day.
  • Lowest Price Guarantee
    We work hard to make sure that we offer the lowest prices available - shop confidently knowing you’re getting the best deals on the items you love. Learn more about our Lowest Price Guarantee here.
  • Rewards Program
    We just want to help you save - MatterHackers' customers can earn a store credit of 3% back on all eligible purchases. Learn more and become a Rewards Program member here.
  • Success Guarantee
    MatterHackers is invested in your success. From our free phone and email support to our easy exchange program, MatterHackers sets you up on the road to success even with just one purchase. Learn more here.

Have a question about this MatterHackers MatterHackers Launchpad for Ultimaker - 1hr Expert Setup Assistance? Looking for a recommendation? No problem. Feel free to contact us.

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